Shipping Policy

This Shipping Policy describes how S M TRADERS fulfils and delivers orders placed on Tooltraders.

Service area

We ship across India, with primary operations based in Bangalore, Karnataka. Delivery timelines may vary by destination and courier availability.

Processing time

Orders are typically processed within 1–3 business days after confirmation. You will receive updates by email or phone where contact details are provided.

Delivery estimates

• Bangalore local: usually 2–4 business days after dispatch
• Other cities in India: usually 4–8 business days after dispatch

These are estimates only. Delays may occur due to weather, courier disruptions, or incorrect address details.

Shipping charges

Shipping charges, if any, will be shown before you complete payment. Free shipping promotions may apply from time to time at our discretion.

Failed delivery

Please ensure your phone number and address are accurate. If a delivery attempt fails due to incorrect details or unavailability, additional shipping charges may apply for re-delivery.

Contact

For shipping queries, contact smtrader0550@gmail.com or +91 80504 02363. Address: Shop No 4, No 10/11, 1st Block 10th Cross, MMG Complex, Doravani Nagar POS, Akshayanagar Varanasi, J K Halli, Ramamurthy Nagar, Bangalore, Karnataka - 560016. GSTIN: 29AOYPJ3541H1ZF.